Ordering - We have a simple goal. To offer our customers the best value we can, with honesty and integrity. This means fast, accurate and 'on time' shipping for every order placed, and communication throughout the process.
Lead Time - Each order is built in the order received, and is subject to many variables and circumstances that can affect the estimated lead time and delivery. We have been manufacturing towers since mid-2001, and we attempt to apply our collective experience in estimating the time required to build and ship each order on time.
Orders - Cancelled orders are subject to a cancellation fee equal to 25% of the order value.
Terms - Unless an open credit account has been created, full pre-payment is required.